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Frequently Asked Questions
Please visit Our Rates page to see all of our pricing and specials.
Our leases are month-to-month. We require a 15-day notice to end your lease, and all leases end on the last day of the month.
Your access code to enter the facility will start working on the day your lease starts, provided your lease is signed and balance is paid.
We require a 15-day notice to end your lease, and all leases end on the last day of the month.
We accept credit cards - autopay is available, checks mailed to our Post Office Box, and cash payments upon scheduled appointment.
We will be selling boxes and storage supplies at our Marcella location in Kimberly soon.
The lease has a detailed list of what cannot be stored. The list includes, but is not limited to, food, animals, flammable chemicals, paints, corrosives, contaminants, pollutants, or other hazardous or explosive materials or substances, including propane tanks.
You have 24 hour access to your unit.
Using your unique access code, enter *code# into the keypad at the entrance and exit.
We provide a lock for you, which you will find right inside the door when you open the door. If your unit has a remote to open the door, you will need to schedule an appointment with a Go Pack Storage employee to pick up the remote.
We send invoices to every customer, whether you are signed up for autopay or not. It is meant as a reminder that the rent payment is going to be charged at the beginning of the month to the credit or debit card added to your account. No action is needed if you are signed up for autopay, but you can always check with us to confirm autopay is set up.
If a particular size unit doesn’t show up on the Our Rates page, that means that we currently do not have any units of that size available. Please contact us to find out if we will have any units opening up at the end of the month.